Cannon Complaint - Cannon printer Rebates

Review by KS2007 on 2007-05-29
PLANO, TEXAS -- ...Same story here again. My bad experiences with promised rebates continues.

Cannon had a 2 part printer (MP 160) rebate on the purchase of an HP computer (H.P. did not give me my rebate as well). one for $50.00 and one for $20.00 which would make the Printer free (I was a fool to believe that such a reputed Company would not screw customers for such trivial amounts - Did I say I was a fool)

In their defence they did honor the $20.00 rebate but denied me the $50.00 rebate on the usual grounds their carboard box barcodes were not original (Their boxes, their barcodes and they deny that they are not original!!) They were orginal enough when they were scanned at FRY's checkout, and it even rung up the right amount (must be a FRY's mistake selling original Cannon printers in duplicate boxes!!)

Anyway until next time...till I fall prey to yet another rebate scam!!!
Comments:6 Replies - Latest reply on 2007-05-30
Posted by Anonymous on 2007-05-29:
You've posted three complaints about rebates today. There are way too many reports of rebates being denied for so many reasons. That's why long ago I stopped buying anything with a mail-in rebate. It's just too risky especially when they say you didn't include the original UPC (even if it was stapled to the forms) you can't send it again because they trashed it. The manufacturers farm out the rebate processing which basically lets them wash their hands of the whole business.

I have noticed that big box stores like Best Buy and Circuit City stopped offering mail-in rebates. Guess they were finally fed up with the complaints and that a few states passed laws making the store responsible for any rebate program.
Posted by ejack053824 on 2007-05-29:
Find some of the companies business reply slips...the ones where the postage is automatically paid by them. Get you a few 100lb rocks and send it to them at their expense. LOL!!
Posted by Starlord on 2007-05-30:
One more time. Repeat after me,"There is no such thing as a rebate. It is just phony advertising to entice you to buy product. If they were serious about saving you that money, it would be done at POS, not with a phony 'rebate'."

To elaborate on ejacks fine post, get one of their business reply envelopes and fill it with other company's junk mail, Make them pay to receive it. ROFLMAO.
Posted by Anonymous on 2007-05-30:
I used to gift wrap bricks and attach the reply cards to refuse the offers. All I had to do was drop them off at the post office and away they went. Naturally I didn't provide my address.
Posted by KS2007 on 2007-05-30:
There has to some way to address this issue and let companies know that it is not ok to cheat customers with such phony rebate scams!! If the co advertises and promises a rebate then they ought to honor it.

Sending them trash in prepaid envolopes is good for venting frustation but that does not help with lost money.

Such companies should not get our business and/or the attorney general should go after them and levy heavy fines on them (Preferably in millions of dollars). After all they are making millions $50 x million customers and that's a nice fat profit of $50M bucks!!
Posted by Ponie on 2007-05-30:
I never, never make a purchase based on the promise of a rebate. If one is included, well and good--more money for me. Only once did I get the standard postcard telling me for some reason I did not qualify, blah, blah, blah. I called the 800 number provided if I 'had any questions' and was ready to rip someone a new one. Surprise! The fellow who answered the phone put me on hold for only a short time. Came back to tell me I'd be receiving my check in X to X weeks. Three days later it arrived in the mail.

Rebates do not entice me to make a purchase. If I can't afford something at full price, I wait until the money is available.

KS2007, I wouldn't consider not getting a rebate 'lost money.' I didn't have it to begin with, so how could I lose it?

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