US Airways Complaint - Lost luggage
SYRACUSE, NEW YORK -- I traveled on US Airways on May 18,07 and it is now May 29,07 and they have not found my luggage yet. I went on a cruise to the Bahamas with no luggage. I filed a report on the ship like US Airways told us when they gave me the baggage form because it never showed when we arrived in Miami. They told us they could not locate our luggage and then they told the ship crew it would be there sas. noon and nothing showed and then they gave us a flight number our luggage would be on the second time and the ship had there crew out in the Bahamas until 10:30 PM and still nothing. I had to argue with the reps all the time to get a supervisor and the first time I never got one I was transferred to a rude lying male rep in Miami. If they were straight up the first time and said,"we don't have your luggage." I would have been angry, but I could appreciate that than rather to be lied to, that's my pet peeve. My trip was ruined, we had to wear the same clothing for 4 days, the ship gave us 2 T-shirts and we had to buy an expensive outfitt on the ship the last day, because we waited in our rooms most of time because they said our luggage would be there, and it is quite humiliating walking around with the same clothing, and I couldn't go formal dining because I had jeans and sneakers on; and it was hot in the Bahamas we went off the ship the second day to take a tour off the ship away from everything,but we waited in our rooms like fools thinking our luggage was really coming. It was my first time flying and the worst. the next time I fly my luggage is coming on board and it won't be with US Airways. they were very unsympathetic. I try to keep my composer on the ship, but I broke down-becuase I work very hard and I deserve this trip, all I could think is what did I do wrong. I was lied to several times, I didn't enjoy myself--just watching the others enjoy themselves and looking at us like did that couple not bring any other clothing. I'm tired of calling and they have not made any attempt to accomodate me, I'm doing all of the calling. It's enough they lost our luggage and another couple that was on the ship. In addition, when we got to Miami terminal on the return the same flight had a lot of missing luggage. Makes me wonder. I should of known when we got on both planes on the way to Miami had 50 min. delays,while on them-there was something wrong. I should have listened to my intuition. then on the way back they over booked alot of people, and that delayed us, again! Next time I'm paying more on another airline. Also, I want a refund on half of my trip and my belongings. I feel if they find my luggage with everything in it please send it to me, and I want a half of my refund on my ruined trip, not another free flight thru them. I want my clothes, that's all I want because I'm a shop aholic, lol. I had nice things in there from different cities I bought just for this trip, and I want whats rightfully mines, and some courteousy.