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NexgenLabsUSA Complaint - Bad company - Phenterthin

Phenterthin - Complaint
Review by jammer29 on 2007-05-30
BRADY, TEXAS -- This company has very unethical business practices, they offer a "free" trial offer just pay shipping and handling of 4.95, sounds great but if you don't scroll down to the bottom of the page and click the terms and conditions link, which is usually broken, you will be charged a 149.95 in 20 days if you don't cancel your membership, which the only place you find this is in the "terms in conditions". They make it very hard to find any info such as address or direct line contact info. If anyone has had any success with this getting their money back please let me know.

Thanks.

Lorette
Brady TX
Comments:
Posted by Sparticus on 2007-05-30:
I think I'm going to make it my own personal vendetta to find a contact from this company where folks can get a refund... this is getting ridiculous... Someone needs to shut this company down.
Posted by Sparticus on 2007-05-30:
Try contacting bryanforester@hotmail.com

He appears to be the owner of the website...
Posted by jammer29 on 2007-05-31:
Sparticus,
Let me know how I can help. Who is bryanforester and how can he help?
Posted by TexasTaxGoy on 2007-06-04:
Loretta:

I have file a complaint with the Texas Attorney General's Office on this company. I noticed that you live in Texas as well. It may well be everyone's time if you went to http://www.oag.state.tx.us/consumer/consumer.shtml
and filed a complaint as well. The more of us who complain the better chance we have of stopping this deceptive act.
Posted by cbunnys4me on 2007-06-27:
i have my bank trying to get my money back for me. I had to go on the website to log in and submit a ticket well i used my user name and my password that i have been using for years and when i went back to see if they replied to my cancelation i could not get in it said password invalid. i tried again and again and it said the same thing. well i had to reregister and makeup a new password and the same thing again i could not use my madeup password. so i called the order phone number and the woman was very nice and i explained everything to her and she even tried getting in with my password and she could not get in. so she took my number and told me she was going to try to help me. a couple of days after i was charged 149.95 dollars which led to multiple overdrawn in my account and i called again and i got the same lady her name was ashley and she told me she was going to try again. weel about a week later after depression set in i got a call from i don't know who but he whatever his name was he didn't let me know, told me i was not putting my passowrd in right i fussed with him for awhile until i explain over and over what i was doing and he told me then that i was not suppose to type in my password i was suppose to type in just the word password and i told him there is nowhere in the terms that say that and he told me he couldn't help me and i told him i guess i just got screwed ND HE TOLD ME I GUESS YOU DID SAND HUNG UP ON ME AND never heard from this copmany again. hopefuly my bank institution will get to the bottom of this and if they do i will let all of you know.
Posted by Hotred on 2007-11-29:
OMG-THIS COMPANY IS STILL RIPPING PEOPLE OFF-EVERY DAY!!!

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