Verizon FIOS Informative - Gift Card
If you signed up for Verizon FIOS service and were promised a gift card or rebate as an incentive and have not received it call Verizon. I signed up in Januaary and was promised a $100 American Express gift card. I called in April to find out where my card was and they said it would take another month. I called again today and was told by the department that handles this at American Express that they had no record of my rebate at all. I called Verizon back and spoke to a very nice woman who is crediting my account for $100 to take care of this issue. Apparently, this is a huge problem for Verizon and American Express but it was handled very well on Verizon's end when it became apparent there was a problem.
Be persistent and don't lose track of rebates and gift cards.
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