American Laser Centers Complaint - ALC Malicious and Manipulative Sales Tactics
PITTSBURGH, PENNSYLVANIA -- I went to the Pittsburgh branch in November 2006, for a "free" consultation. [name removed], the clinic manager, manipulated and tricked me into signing paperwork. She rushed me through the procedure and said we could go over the paper work later. She said I was signing privacy and medical paperwork regarding the free consultation. She also offered me a free credit check to see if I could afford any of the procedures. I was curious to see if my credit would allow it so I said OK. Instead, she opened up an $8300 line of credit in my name. I never received any treatments, and ALC refuses to refund the money because of their "No Refund" policy.
The situation is made worse because of my student loan debt. I never knew I was signing up for a line of credit. The ALC is trying to get money for nothing. I never received any billable services and never intent to.
I tried to contact the corporate offices of ALC. They did their own "investigation" but stood by their no refund policy. The credit company got paid, so they refuse to assist me in recovering the losses. American Laser Centers and the credit company have also already sent the debt to a collection agency. So now I am fighting two battles – trying to fend off the collection agency and trying to get a refund for a service I never received. This whole experience has been so humiliating and I lie awake at night wondering how I will ever escape this fraudulent debt. And I am sure that is how they do it with everyone. They embarrass you into paying for services.
I know there are more people like me out there, but they are embarrassed and ashamed to come forward. I have found countless stories very similar to mine, where they were tricked into signing papers, or where their signature was used to open up lines of credit in their name. I have even read stories where women were severely burned from the laster and they still refuse to refund their money, despite their "satisfaction guarantee."
This company operates on manipulation of women with low self-esteem and they continually subscribe to fraudulent and deceptive practices, and should be forced to stop.
The ALC's corporate office number is in Michigan. That phone number is 248-426-8250.
You can also sign a petition at http://www.petitionspot.com/petitions/AmericanLaser.