FTD.com Complaint - Do not use FTD.com if you want the flowers to arrive
Although the website allows for easy ordering, there is no recourse for non-delivered products. The best that FTD can do for a customer when their product does not arrive is refund the purchase price. The customer service is very unhelpful and their 800 number makes you wait for up to an hour or as was the case after mothers day, it goes out of service. If you need flowers delivered for a special occasion do not use ftd.com.