Cingular Wireless Complaint - Mind-Boggling Incompetence and Customer Contempt
ALTAMONTE SPRINGS, FLORIDA -- UTTER CONTEMPT FOR THE CUSTOMER! The worst service of any large company I've ever done business with.
First, the Bait and Switch: I called to discuss the 8525 phone. I purchased one immediately and switched my service over, only to receive the outdated 8125 model.
Then, AT&T would not honor the originally-quoted price. Begin the month-of-hell trying to get refund.
Have you EVER had to wait "30 days" for a refund from anybody? I have spent about ten hours on the phone speaking to over 20 people and am still not refunded.