State Farm Insurance Complaint - State Farm doesn't like to pay
NORMAN, OKLAHOMA -- My son was in a car accident with another state farm customer. The other customer was a adult and did not call the police to get a police report this was my sons first accident. Now he knows to call the police. The other driver stated he is not going to put a claim in. My son came home and told us what happen. My husband went to the scene and took pictures and took pictures of my sons car. The other driver was looking for a address. He pulled into a driveway and was backing out my son waited for him. The man was going very slow so my son passed him when it was legal to pass the man did not have a turn signal on but turned into my sons car because he found the house he hit my son back tire and my son car went in the ditch. My husband called State farm and told them the guys name and policy number and that there was accident they told him a claims adjustor would call. The calls adjustor called the next day in the afternoon and stated it is my sons fault because the guy is a preacher and he doesnt lie and if it went to court it would be against my son. Nobody has talk to my son seen his car or the accident scene. My husband said how can you state that when you havent got all the facts. She said my son hit the guy. Which if she bother to do her job that wasnt what happen. My husband call our agent he call the claims adjustor and she was rude to him ask for her supervisor to call back never happen. I called the supervisor and his assitance called me back and said that a claim adjustor for my son will call him. The claim adjustor that we got was just as clueless not as rude but just as bad. He never came out to look at the car, states he did see pictures were the accident happen I dont know how because we never showed any to him nor did he ask to see them when we told him we had them. I guess they never seen them or the ask the other guy whom they seem to been favor because he really didnt have any damage the most of the damage came from the ditch. They didnt blame all on my son but gave him 75% of the blame. So they would have to fix his car he only had liablity insurance. I have been with state farm for 10 years with a good record. The supervisor that I called didnt care stated he would review the claim I called him in the morning I receive a letter that he review the claim and the adjustor was right the letter came the next day at 11:00 am he didnt review any thing and none of my questions were answered. No lawyer will take the case because no money in it. I cant beleive state farm can get away with this. They wanted my home owners Insurance no way I seen how they pay with a car that was less then 500.00 to fix. I will be getting a new auto insurance. I will tell everyone I know to stay away from state farm.