Taco Bell Complaint - I am TIRED of this location - No respect for anyone or special diets!
GALVESTON, TEXAS -- I had to write a short 250 word complaint to fit in Taco Bell's form, but here, I am going to rant.
My husband and I are vegetarian. We go to Taco Bell because it is one of the few options a vegetarian has to go out to eat outside of the house.
Since we've moved to Galveston, every trip to Taco Bell has been absolutely hellish. Today was the ABSOLUTE last straw!
Being that we are vegetarians, every time we go, we order one of two things: Either a 7-Layer Crunchwrap with no cheese, no sour cream, or a burrito with no cheese, no sauce. EVERY SINGLE TIME, we get attitude, and they NEVER get the freakin' order right. We put up with it only because there are few places to go on the island to eat as a Vegetarian.
Today we got about halfway through our 7-Layer Crunchwrap before noticing something was off. After further inspection, we discovered MEAT. There was dead animal in our food. What you choose to eat is your business, so please no comments about vegetarianism. The point is that WE PAID for food to be made a certain way, and we get MEAT. The 7-Layer Crunchwrap does NOT come with meat!
It's my suspicion that they did this on purpose because they know us and don't like us. If they didn't, it's still inexcusable. If someone was lactose intolerant, or allergic to tomatoes, you'd take so much care to make sure their order was right, but you mock vegetarians!
This time we did NOT take our food back. After some deliberation of taking it back and throwing it through the drive through window, we made the decision to throw the food away and cease going to Taco Bell.
I am disgusted, and honestly, I feel a little bit violated.
CHANGE the way this Taco Bell runs things and maybe you will get more customers.
The Taco Bell I am complaining about is this one:
Taco Bell #2886
5701 Broadway St
Galveston TX 77551-4302