Allstate Insurance Complaint - Appalling customer service and payment
LINCOLN PARK, NEW JERSEY -- In April, 2007 my husband and I suffered a total loss during the Nor'easter, which flooded our area. Our home in NJ was half way under the waters from the Passaic River for days. Once we returned we had nothing. Our oil tank overturned and spilled all over the yard, everything in the home was destroyed, our furniture was destroyed, our photos, albums and memories were gone. This catastophic event was further aggravted because it was our first home and we were only in it for 8 months when it happened. All our stuff was new. We had Allstate for flood coverage - $86,500 for dwelling and $25,000 for contents. Their adjuster, Daryl Adams, came and "assessed" our damage. We got an estimate from a reputable contractor for $65,000 to fix the entire house, including removal of mold because of the danger to my health, in particular. I have had FOUR kidney transplants, but it is of no concern to Allstate. Allstate came back with a pathetic settlement amount of $38,000 dwelling amd $17,000 contents. Our proof of loss for contents alone was $40,000!! After that followed pressurized tactics to try to get us to settle for their amount, telling us the oil tank and mold clean-up wasn't covered, abuse in treatment and now us having to pay on our own to get the work started. We are living separately in another state with family and our lives are a wreck as our home sits empty and getting worse and Allstate sits on their good name and does nothing!! "You're in good hands?" Our asses!