All My Sons Moving and Storage Company Complaint - Poor Logistics Planning and Abyssmal Customer Service
PEACHTREE CITY, GEORGIA -- This moving company is to be avoided!! My boyfriend scheduled a move with them for a Saturday. They were supposed to call on Friday to finalize, but never did. He had to call them three times before anyone would even discuss the matter with him. They finally said movers would be there between 1 and 3 pm. The movers never showed. He got a call around 7 Saturday evening saying the movers would be there at 9:30 Sunday morning. No apology, no explanation, nothing. Sunday morning came and went, no movers. The movers finally showed at 4pm on Sunday. When they did come, they did not bring the wardrobe boxes we requested. They didn't even have a record of the request. Had there been anyone else to do it, we would have cancelled, but everyone was booked solid and we both were recovering from injuries, so we couldn't do it ourselves. We've been calling the company to complain and request a partial refund for the inconvenience, but no one will talk to us. We've now filed our complaint with the BBB.