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Sprint/Nextel Wireless Informative - Rebates - cellular wireless service

Review by cricket1 on 2007-06-04
ALABAMA -- Recently I entered into a 2 year contract with Sprint/Nextal wireless service.

The rebate offer was the primary reason I choose Sprint/Nextal.

I had a 30 day period where if I choose to cancel the service I could without a penalty.

I was told I needed to wait 30 days before sending in my rebate certificate.

After the 30 days I started to fill in my rebate certificate and realized the deadline had passed.

Now the Sprint store Manager or customer service refused to help me get my rebate.

The attitude is; O Well, your mistake. The rebate is over a $100.00 and I'm not willing to just let it go without a fight.
Comments:6 Replies - Latest reply on 2007-11-02
Posted by Starlord on 2007-06-04:
Once more, repeat after me, There is no such thing as a rebate, there is no such thing as a rebate, there is no such thing as a rebate, there is no such thing as a rebate."
Posted by Ponie on 2007-06-04:
If you had 30 days to be able to cancel, of course you can't send for the rebate before then. That's just money given to you for no reason. Rebates are given for purchase of goods or services.

starlord, I don't quite agree that there is no such thing as a rebate. I've received them. But I have never made a purchase based on the offer of a rebate. If one is received, that's to my advantage, but when contemplating a purchase I'm prepared to pay full price.
Posted by adzidek on 2007-06-04:
I agree, Ponie, on both counts.
Posted by Yankee49 on 2007-10-28:
I sent in the same Sprint rebate on time. It was received. I bought a Sanyo M1 phone and was entitled to a $100.00 along with my renewed 2 year agreement which I provided. Nearly 4 months later, since I didn't hear back, and they allow up to 4 months to send the rebate, I went online to check the status, and it was declined because they said I didn't renew my agreement. But I most certainly did and sent them the Sprint store provided copy which came with my purchase. Unfortunately they only handle Rebate matters by e-mail. Any suggestions? Obviously they lost my documentation.
Posted by Yankee49 on 2007-10-28:
I sent in the same Sprint rebate on time. It was received. I bought a Sanyo M1 phone and was entitled to a $100.00 rebate along with my renewed 2 year agreement which I provided. Nearly 4 months later, since I didn't hear back, and they allow up to 4 months to send the rebate, I went online to check the status, and it was declined because they said I didn't renew my agreement. But I most certainly did and sent them the Sprint store provided copy which came with my purchase. Unfortunately they only handle Rebate matters by e-mail. Any suggestions? Obviously they lost my documentation.
Posted by skid on 2007-11-02:
Even if you did meet the 30 day deadline it would not have mattered. Sprint/Nextel is using fraudulent business practices and false advertising to lure unsuspecting customers. They just stole $50 from me, claiming that my phone number is “invalid”. I will be filling charges against them with the Department of Consumer Affairs as well as any other agency that I can think of. I will personaly see to it that this is the most costly $50 that they have ever stolen from any customer. I recommend that you do the same.

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