Raypak Informative - Raypak swimming pool heater - Pool heaters
LAMBERTVILLE, MICHIGAN -- I have a Raypak 2100 millivolt swimming pool heater that's now 6 years old. It never worked properly. Sometimes the burner would light, other times it wouldn't. Since installation, it has worked only sporadically. To top it off, the lousy company I purchased it from quickly went out of business.
You'd think that because I couldn't get the original retailer to cover the warranty, Raypak would find someone to help. They didn't. I was left on my own to try to get this crap-pile working.
I have changed a pressure switch, all the wiring, the on/off toggle, the thermostat and several other parts trying to get some function out of it. I fnally got some "heater technician" out to look at it and he instructed me to "buy a new heater." Its a $1700 heater...hardly disposable.
I've been in contact with Raypak over the short time I've had it, and all they've done is email me a "troubleshooting guide." I finally emailed them and insisted I had a "lemon." They returned the "troubleshooting guide" to me.
Beware if you're going to get talked into a Raypak heater. If you get a faulty one from the box, the company isn't willing to stand by its product.