Sunoco Informative - Unable to fill up
On 5/7/07 stopped at a Sunoco station for a gas fill up. I ALMOST filled up my truck. However the pump stopped at $50.00. When I asked the attendant why I could not fill up the response was "That is what Sunoco restricts the amount to. We have no control over it."
I sent an email to Sunoco asking why it was this way. I asked what was the corporate reasoning behind not allowing fill ups. I also asked why they did not raise their limit since they were constantly raising the price of gas.
What I got back was a statement confirming they have the $50 limit on debit cards. Additionally they stated they also limit Visa and Mastercard to $75; Discover and American Express are limited to $100.
They did not explain why. But requested I call them at 1-800-786-6261 and they would "explain their dispenser card use." I thought that to be rather strange. I know HOW it works, my question was WHY they limit.
I tried to call but their phone system informed me, and I quote, "We are experiencing technical difficulties". So I replied to their email asking for an explanation via email since their phone system was inoperative. They failed to respond.
Their greed is bad enough without adding the annoyance of a purchase limit so low as to not allow a fill up. I will never stop at any station that displays the Sunoco sign.