Bookstar Complaint - Horrible Customer Service at Bookstar

Review by Tommy G on 2007-06-06
PHOENIX, ARIZONA -- I recently visited a Bookstar bookstore in Phoenix AZ. The employee I dealt with was very rude and disrespectful. He proceeded to tell me to "take my fake Rolex and go somewhere else."

I have never been treated like that. I was appalled at the lack of customer service skills.
Comments:8 Replies - Latest reply on 2007-06-06
Posted by Anonymous on 2007-06-06:
Is your complaint about the bookstore, or your fake Rolex?
Posted by Anonymous on 2007-06-06:
What is the rest of the story?
Posted by Pomona Guy on 2007-06-06:
Are there other book stores in Phoenix? If so, take your business there. If not, start watching TV.
Posted by Anonymous on 2007-06-06:
I love this place.
Posted by *Brenda* on 2007-06-06:
Is your Rolex fake?
Posted by Anonymous on 2007-06-06:
Wow... how insulting. Tommy G, That is no way to treat a paying customer and I share in your outrage. Thanks for taking the time to share your experience with the membership. Take care!
Posted by runaway on 2007-06-06:
I can't help but wonder what's missing from this story...
Posted by Anonymous on 2007-06-06:
runaway, I think its the story thats missing.

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