Purcell's Tire and Rubber Co. Complaint - Update
CASA GRANDE, ARIZONA -- On Monday morning, June 4, we got a call from Purcell's to pick up our van, that they had gotten the light to go out (never did tell us how.) We went to their shop, paid an almost $75 bill. and came home. The diagnostic report they gave us showed all test parameters to be within limits. They said that if the light came back on, that they did not know what it could be, but that it would be a dealer item, and they would refer us to Ford. We drove it a total of 48 miles before the light came on again. I have a website that sells catalytic converters for anywhere from $58 for a universal to $550 + for an exact OEM replacement. Nice diagnostics, they can't tell what is wrong, but do know that it is a dealer item, which means mucho dinero, muy mucho.