First Foto Growing Family Complaint - Unable to produce my baby's FIRST pictures
MT.CLEMENS GENERAL HOSPITAL, MICHIGAN -- I was in Mt. Clemens General Hospital, where I had my third child almost 4 weeks ago. I ask the nurse everyday when is someone going to come in and take my sons pictures, they would tell me that the woman comes in the morning and then another nurse told me that she came in at night. The day I was going home I ask my nurse if the woman was coming in and she said I don't but some of the nurses can take them I will have one of them take them. So I filled out all the papers and a nurse came in and took him to get them done this is on may 17th. Two weeks later growing family sent the check back voided that was it just the check. Then on june 6th I get a letter in the mail saying the can not produce my baby's photo. It has been almost a month since they took the pictures, and when you call to check on them they say the receives the order on the 23rd of may and it was mailed out on the 25th of may. So they new since at least the 25th that my baby pictures where not good, but they did not call or send a letter sooner. I could have went back down to the hospital and have them redone, when he was just a week old not 3 1/2 weeks old he is not the same, he has changed, and I can not get that moment back, and I have nothing, and they offer me a six dollar bracelet like that was going to make up for them not have a good employee that shows up and does their job. I called the hospital and spoke with the manger of the birthing center and she said that they have had problems with the woman from growing family and have complained to them and it seems to me that they don't care. They did not even offer me to have them redone, the hospital did but I would not trust them with my pictures again. They did nothing to try to make it better, but offer a six dollar bracelet which was like a slap in the face. Like my baby,s first photo's was not even something worth fixing. I am very up set and I think any consumer that deals with them should stop because they are going to give them a bad name.
I will not have my children pictures taken by them again, and I will tell everyone I know not as well.