Avon.com Compliment - Avon.com Has Excellent Service!
VIRGINIA BEACH, VIRGINIA -- I order items from Avon.com about 3 times a year. I placed an order around June 1st, and received it today.
I have never had an order wrong, except for this time. I ordered 4 Slick Tint for Lips (lip balm with a little color in it) in 3 different colors. The reason I wanted 2 of one color, was to give to my mother. She saw me wearing it one day, and just loved it.
Avon sent me 2 of a different shade.
I sent them an email about my situation around 2pm this afternoon. In less than 3 hours I already have a response.
An apology, and a statement that the missing item has been reshipped to me. Without a return.
Yes, I know that the item in question is .99. I still consider this to be exemplary service!
I will continue to order from them in the future.
Kudos to Avon.com for getting back to me so quickly!