Timberlake Village Apartments Informative - The worst experience

Review by teresa82 on 2007-06-08
ANTIOCH, TENNESSEE -- I've lived in a total of 4 apt. in the past 5 years at this complex & the last 2-3 years have been hell. I had a severe ant problem after a tree had been cut down & even though they would spray it was not enough. I would have ants crawling out of my alarm clock it was so bad. I have never seen so many different bugs in my life but again these issues were neglected. I still to this day have no idea how so many insects could get in. I also had a total of 5 floods in just one apt. due to neighbors not turning off the water in their apt., there was a water line that ran through my apt. that busted twice and the whole wall was removed for it to be repaired, & twice when it rained the sewer got clogged which flooded the whole apt. once again. The management refused to move me out of my apt. unless I paid. It was such an inconvenience to say the least. Towards the end of my lease with that apt we had guests and not the kind you could get rid of easily. I myself killed over a total of 25 mice. I lost count after some time. Maybe it had something to do with living on the bottom level but I still should not have gone through that. We moved into a different apt. in hopes it would get better but we are still having issues. This summer our a/c continuously went out & the maintenance staff was at my apt every week, no kidding, for over a month to fix it. They made it seem that there was no issue & that it was normal to have the a/c not as cold when it is so hot outside. It’s 90 degrees outside so that means its normal to have it 85 degrees in the apt. They make up excuses for their incompetence. There was one night where I was informed that they would go ahead and replace the whole unit but I would have to sleep without any air. This was okay until the next morning another member of the staff confessed that they could have repaired it that day but that the previous employee was too tired & did not want to deal with it. There is still a bug problem but it is not as severe as before. I do not feel safe here because there is no type of security. I came home from work one night & witnessed someone breaking into a truck. The individuals watched me as I ran to my apt. There are also strangers that roam the apt. complex and once tried to get into the car with my boyfriend after he refused to give him a ride. I am a very patient person but I feel that I have been taken advantage of and when I am able to we will be leaving this complex for good.
Comments:6 Replies - Latest reply on 2007-06-08
Posted by poppapia on 2007-06-08:
Document everything, find another apartment, and, as much as I hate to say it, get an attorney. If management at this facility tries to keep your security deposit or make you pay for breaking your lease, give them your attorney's name and number and tell them good luck. Most states have specific laws that deal with renters and facility conditions, and if what you say is true, there shouldn't be a problem breaking your lease.
Posted by adzidek on 2007-06-08:
poppapia, I'm sure that if teresa had the means to retain legal counsel, then moving into a better apartment wouldn't be an issue. Teresa, you might have some success finding out if there's a Tenant's Association in your state; often times they have free lease consultation services that might help you put your foot down with your landlord(s). I sincerely hope everything works out for you in the end. Bugs and a/c aside, safety is paramount, and I wish you luck in finding a new home.
Posted by poppapia on 2007-06-08:
adzidek, I agree that finances may be a problem, but in many locations, there are free legal services to those who qualify (Legal Aid, etc). Many years ago I had a problem with apartment management, and they didn't take me seriously until they received a letter from an attorney I contacted, for a minimal fee. Unfortunately, in my situations, the legal system is the only recourse, which is why I stated "as much as I hate to...." in my original response.
Posted by Anonymous on 2007-06-08:
I have to agree with adzidek on this one because now a day it is much harder to get any legal aid unless you have a lot of money on things like this because they just don't seem to care.

But I do here what you are saying poppapia and in principle I do agree.
Posted by adzidek on 2007-06-08:
Legal Aid is offered to people accused and charged by the police for criminal offenses. It is a government service. She wouldn't be able get Legal Aid in this case. And people who are forced to deal with living conditions such as those described in this post probably cannot foot even a "nominal" fee.
Posted by cadydid on 2007-06-08:
While I agree with everyone about the attorney thing.. there may be another route to go that wouldn't cost money.

I would suggest checking with the city and or county governments. Most jurisdictions have some type of authority that govern different aspects of this post. For the bugs, to me at least, this presents a health hazard. A call to the Health Department would be a place to start. If they can not help you, I'm sure they could direct you to someone that can.

Regarding the AC issue.. you have the right to expect to live in habitable enviroment. There has to be some goverment office that deals with less than stellar apartment building owners. But for the life of me I can not think of what it would be called.

All I can say is document everything. Especially if you end up going to small claims court to settle it. I fyou win, they can even be ordered to pay your court costs.


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