Wal-Mart Complaint - Not matching prices
KINGSPORT, TENNESSEE -- I have been shopping at walmart for a very long time and this is the only place that I really shop at because you can get everything in one stop. But, I wanted to buy some gain detergent and I had 6 bottles in my buggy because some other store had it cheaper and walmart is supposed to match prices. Atleast that is what they advertise! A lady in front of me got a bag of onions and all she told them was that it was cheaper at another store and the honered it but when I got up there I showed them the advertised paper where the detergent was on sale and they told me that thay couldnt do it and it ws the exact thing on that paper. I also had a buggy full of groceries that were not being kept cold. They told me they were gonna have to call and verify it. I thought that was crap! I had proof right in front of me and the CSM's are supposed to know what to do. But I asked for a manager and he never showed up. So, I got mad and left and I told them that I was never coming back. I guess they just lost 100 dollars a week. I got home and called the manager and he said that it should have never happened. I told him they were false advertising by saying they would match prices when they didnt.
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