Directv Complaint - Breach Of Contract
SIERRAVISTA, ARIZONA -- The company uses promotional incentives to get you to join. (Free gift) then when you ask for the gift they send e-mails stating that they are sorry about the inconvenience and then after you are tired of corresponding. I contacted the bbb and I received a notice that I am not eligible. Yet if you e-mail them again then they are sorry about the inconvenience and that it has been passed up to the proper dept.
2 Years of playing pass the buck and there is still no resolution. I went as far as seeking legal action and was told to give them 1 more chance for resolution
and they do not even answer my e-mail.
They act as if I do not matter, this was my second time with this company the first time there was no incentive.