Frigidaire Complaint - Microwave oven exterior melting
WEST ISLIP, WEST VIRGINIA -- We purchased a Frigidaire package which included an oven and microwave on 8/22/05. The microwave was installed above the oven according to the specifications. The microwave exterior is melting. The ventillation openings frame was replaced once already because it melted and the new one is now warped and melting as well. The control panel plate is loose and barely holding on. We contacted our service carrier, Electrolux Warranty Corp. for service. They disputed, along with General Keystone, (the people who previously serviced our microwave)
that this was a purely cosmetic issue and not covered under our warranty. We disagree because we believe this is a safety issue. Keystone was very arrogant and refused to discuss the possibility that this could be a safety issue.