Hertz Complaint - Harassment
COLUMBUS, OHIO -- I was picking up a car at the Columbus airport (a frequent #1 Club member). The agent was surly and dismissive for the beginning. I expressed my concerns. She upped the anty and insisted that I verify my biz address with another photo ID. She already had my DL, AMEX w/ my picture and had flicked back a copy of my reservation and #1 Club number that I gave her. I didn't have anything else. The manager backed her saying it was for security purposes... blah, blah, blah. I never got the car. Hertz needs to kick [the agent] and her manager to the curb.