Hughesnet Informative - Taking Advance Of Credit Card Information Give To Hughesnet
RAYMOND, MISSISSIPPI -- I am a former customer of hughesnet. I suspended my account back in 08/06 due to moving to the gulf coast/work related to katrina. Unknowing to me as to when I would return to my home in raymond, ms, I suspended my account. After buying a home in gulfport, I closed my hughesnet account in 11/06. It was not until 05/07 I realized accidently by my cpa -- that my bank account was still being charged by hughesnet. After contacting them, they denied that I had ever closed the account. Which was totally n o t true. Why would I keep & pay for an account that I was not using & where I was not living? I was highly upset of the ton of money they drafted my account and feel I was taken advance of. Customer service actually blew me off. Did not offer "since I was moving back to raymond to care for my 1st grandchild" to credit my account so that I would pick back up and continue service.... Since I had already purchased their expensive equipment!!! They totally was unconcerned.. And I am very upset about not only the money but the entire way it was handled!