Built Rite Furniture Informative - Received Damaged Recliner
GREENFIELD, WISCONSIN -- I bought new living room furniture from Built Rite Furniture it was delivered in November, 2006. The recliner that was delivered was badly damaged. It has now been 7 months and I am still waiting for a new recliner. It is a Lane Recliner and received no help from Lane, and Built Rite finally offered me a new recliner on April 29, 2007. I was told because I received the furniture was on sale that was good enough. I did receive a little stuffed animal for my trouble. I took from November till Feb. to receive a phone call even back from Built-Rite Furnite. The manager said she never got my messages. I am still waiting for a replacement recliner. This place has the worst customer service I have ever seen.