Douglas County Dodge Complaint - Service call disaster

Review by davdell on 2007-06-12
LITHIA SPRINGS, GEORGIA -- We scheduled a routine check-up and paid the price. The suggestions of >$700 of brake repair was made. A second opinion visit to another national repair chain revealed the quote was $400 too much. DCD wanted $287 for a $20 part.

We have been told that for the $715.06 tune-up fee we got about $400 worth of parts and labor.

The last time we had work there the technicians damaged the car. (Most recently the door panel was broken when the window was repaired.)

I can never recommend DCD for even an oil change!

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