ThingsRemembered.com Complaint - Shipping and handling

Review by SusanQ on 2007-06-12
At, ThingsRemembered.com, I was going to order some merchandise w/engraving at a cost of $279.99 and there was an offer of a FREE shipping upgrade from standard to Next Day Air with a $99. order. At checkout there was a shipping and handling charge imposed, so, I got on the phone to question this. I was told, even though it IS NOT worded as such, you get a Free Shipping Upgrade BUT you still have to pay the General Delivery Charge. This company threw away good business over a $23.90 shipping fee.

The 2 items I wanted to purchase were $40. a piece but the engraving was the most expensive. I could have ordered both items without the engraving but I was willing to splurge NOT them.
Comments:4 Replies - Latest reply on 2007-06-13
Posted by One-Eyed Willie on 2007-06-12:
How much engraving were you having done for it to cost $200 for the engraving?? Was this for the Stanley Cup or something?
Posted by D. on 2007-06-12:
For some reason, this post reminds me of the "Silver Platters" episode of the Brady Bunch! That thar Jan Brady is such a silly girl, she should be more like Marcia, Marcia, Marcia!

Seriously though, Things Remembered is way over priced. You're better off buying the items and taking it to an engraver that does trophies and such.

Posted by Arlene on 2007-06-12:
Hubby has a beautifil stainless steel barrel mug that is insulated, I went to both the local trophy shops and they said no, they couldn't engrave it, even the jewelers I contacted said no, they didn't have the means to do something that large...its a 12 ounce cup!
Posted by rhondam718732 on 2007-06-13:
Maybe I'm missing something...the website offers a Free shipping UPGARDE, not free shipping. So where's the confusion?

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