ThingsRemembered.com Complaint - Shipping and handling
At, ThingsRemembered.com, I was going to order some merchandise w/engraving at a cost of $279.99 and there was an offer of a FREE shipping upgrade from standard to Next Day Air with a $99. order. At checkout there was a shipping and handling charge imposed, so, I got on the phone to question this. I was told, even though it IS NOT worded as such, you get a Free Shipping Upgrade BUT you still have to pay the General Delivery Charge. This company threw away good business over a $23.90 shipping fee.
The 2 items I wanted to purchase were $40. a piece but the engraving was the most expensive. I could have ordered both items without the engraving but I was willing to splurge NOT them.