IKitchen Complaint - Don't buy from these people
TEXAS -- Ordered a spice rack on 6-2-07 and it is now 6-14 I have yet to receive it. I was not told the item was on backorder but I had to email (which they say they will respond to within 72 BUSINESS HOURS) them to find out five days later and they told me that the item was back ordered and should be shipping out by the end of the week or the first of next week. I received a tracking number last Thursday and it sat static for 7 days. They only did this to keep me from canceling my order I am sure. I called yesterday (6-13) and someone told me my order was shipping out that day and I should see some movement on the tracking number. My original delivery date was 6-13 and now I will not receive the item until 6-18.
Take my advice and DO NOT ORDER FROM THIS COMPANY!!!! They have THE WORST CUSTOMER SERVICE and THEY LIE!!!!!!! Cancel your order now if you have already ordered something. These complaints are real and I wish I would have read them all before I ordered something from these jokers. DON'T ORDER ANYTHING FROM THIS PLACE!!!!!!!!