AAMIES Appliance Repair - Sanford, FL Complaint - Collected Fee - Never Completed Repair

Review by wanda32779 on 2007-06-15
SANFORD, FLORIDA -- AAmies Appliance Repair in Sanford FL 407-249-0142 (open 24 hours a day - 7 days a week) came to my home and stated my refrigerator could be repaired that day for $389 total. I paid them the $389 and then as they were leaving they said they would be back the next day to complete one other task. The fridge never did get cold as promised and I threw out the new food. After multiple calls and promises they came back one week later to put in the final part. They said the fridge is working. So --- i bought new food but the fridge still didn't work. When I called they said the parts were obviously bad which were not their problem - but as a courtesy they would come out that day. After calling every day for 4 days - the owner called to say he would try to come out the next day - a Saturday. He also yelled at me saying he was being nice to do that. I called another repair service who came out and repaired the refridgerator. The new repair service removed all the faulty "used" parts that Aamies had put in and replaced them with new parts for $95 total. The fridge began cooling immediately. Aamies is a scam operation and they pass off used parts as new. I consider them thieves.
Comments:3 Replies - Latest reply on 2007-06-17
Posted by Starlord on 2007-06-15:
Wanda, I am sorry to hear about your being scammed. This is rather common in the appliance repair field. Stick with the firm that DID fix your fridge. I always recommend that when you need something repaired, ask around. Ask friends if they know of a reputable firm, check with the BBB for firms with good reports. report AAMIES to the BBB, for sure.
Posted by Slimjim on 2007-06-15:
This is a good post and AAMIES should be called out for installing used parts.
Posted by cadydid on 2007-06-17:
Wanda, it sounds like you have a good case for small claims court against AAMIES.

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