Southern Panting (DFW Area) Complaint - All Due Caution is Due When Choosing a Paint Service

Review by Pugdush on 2007-06-16
DALLAS / PLANO / FRISCO, TEXAS -- Southern Painting (DFW Area) is, in my experience, a company to be avoided. The first day on the job, due to numerous over-painting (including on brick walls and even our roof), we asked the paint crew to leave. "Stanley" (who presented himself as the owner of Southern Painting) came by two days later to "resolve the problem." He denied any culpability on the part of his crew--in spite of the fact that we had personally witnessed one of his day laborers actually over-spray onto the brick. He offered no apologies, defended his paint crew foreman as "a personal family friend" and in effect, took a personal oath to see to it that the job was finished well.

Well, it was finished... Our dryer vents were painted shut. The overspray on the roof and brick remained. The paint peeled off of our patio doorway on the first day after the job. The patio door from our bedroom was painted shut. A rusty joint in the gutters that was noted in the contract was simply painted over (the rust is back, the leak is worse than ever and the paint is peeling off).

Bottom line, if you call Southern Painting you'll be fed a line--don't buy it. You will regret it.

Caveat emptor is the word of the day.
Comments:3 Replies - Latest reply on 2007-06-16
Posted by S on 2007-06-16:
Many of these painting outfits hire college kids for the summer... I should know I did it one summer. They gave us minimal training and unleashed us on the homes... It is not that we didn't care... it was just that we did not know all the ropes yet... so mistakes were made quite often for the new guys. Unfortunately with any contacting outfit there is no way to predict how good they are unless you had them referred from a friend.
Posted by Anonymous on 2007-06-16:
I would assume that this company is licensed, bonded, and insured so if they have not resolved to your satisfaction, you may have to pursue legal action.
Posted by S on 2007-06-16:
Good advice justcuz...

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