Patrick Henry National Bank Complaint - An Event of Practical Consumer Racism
MARTINSVILLE, VIRGINIA -- I went to Patrick Henry National Bank to cash two checks from companies that I had in the past cashed checks from at PHNB and the bank gave me a stringent screening. The bank teller asked me where did the checks originate from, she looked up my account, made a hardcopy of my bank account, asked for my ID, and said she would have to ask a loan officer as to whether or not to cash them. After she took the checks to the loan officer or manager with a copy of my bank statement, she came back and cashed my checks. And I have been a customer/patron with this bank for well over 5 years.