Orbitz Complaint - Hotel Cancellation Policy
CHICAGO, ILLINOIS -- I made a reservation through Orbitz for a week at the InterContinental Hotel in Chicago. Several months before I was to use the reservation I contacted Orbitz to tell them I was being deployed on active duty and would not be able to use the hotel accomadations. I was told that they had a 100% NO REFUND policy and that was simply the way it was. I would suggest if you consider using an on-line travel agency you NOT consider Orbitz as they have a 100% NO refund policy regardless of when you have to cancel your plans.