4
Helpful
Votes

JCPenny.com Complaint - Shipping Screw Up - Ordering from the web site and shipping problems!

Review by Kclaytontx on 2007-06-16
I ordered clothing for my son so that we could go to a wedding. I ordered the merchandise a month early. It was not sent the next day like the web site stated. It was sent very late, through UPS, and now it will not be here till after the wedding. I contacted JCPenny.com and they were very rude through their email. They didn't offer any type of discount for the mess up that was their fault. They stated they knew it was their fault but they do not care how the customer feels.
Comments:

Your Name:
(displayed with your comment)
Your E-mail:
(required)

Your Experience/Advice:
Check spelling


By clicking submit you agree that you have read and accept the Terms of Service & Privacy Policy.


Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.