Wal-Mart Complaint - Open for business???
WIGGINS, MISSISSIPPI -- On wednesday,June 13,2007, I was running very late so I called WalMart on my cel phone to find out the pharmacy hours at WalMart. I was told(by a recoded message)that hours were from 8am to 8pm. When I got to the stores pharmacys window at7:51pm and made my request they told me they could not sell me anything because the had already closed their cash drawer for the night. I tried to explain to them that I had come from across town and had even called to find out their hours so I wouldnt waste my GAS if they were going to be closed. I was told 3 different times, "I'm sorry, there is nothing we can do about it,we have already counted our cash." I left their window telling them they should change their recording of their hours to..."Open from 8:00am until 10 minutes BEFORE 8:00pm"!!! Naturally, with the price of gas and all, I WAS MORE THAN A LITTE UPSET. I had all intentions of letting it drop but by the time I reached the service desk I had decieded, "that there was something I could do"!!!!! I stopped and asked them who I should go to, to complain. They called the store manager for me and I explained how they had refused me service and all. First thing he did was look at his watch and say "it's not even 8:00 yet! Let's go see what"s going on, follow me." When we got there, I do believe the store scuttlebut had already got back to them, because they were all ready to help me.(after they were done with the lady that they were helping when the manager and I got there!)HUM!!!!!!!!!I am not usually a trouble maker, but I recently lost my mother and she was on my mind and I kept thinking, what if this had happened to her over a life saving perscription she needed. She would not have stopped at that service desk because she wouldn't have wanted to get anyone in trouble. Then what might have happened to her because the girls in the pharmacy wanted to go home early.