Bob's Discount Furniture Informative - Sold a bed with a known problem and very bad service
FARMINGDALE, NEW YORK -- I purchased a bob-o-pedic bed for my wife while see was still in the hospital. When she came home and started using the bed the vibrate feature would not shut off and the lift feature stopped working. It took over a week to get someone here and all they did was verify that the bed broken and then told me they knew of the trouble and would order the part, a wasted week!! I am now told it will take another week to get the part and then they will make an appointment to come and fix it.
Bottom line, they sold me a defective bed and now my wife suffers and no one at Bob's could care less.