TNetix Complaint - Telephone pre-pay mismanegment
HOBART COMMUNITY WORK CENTER, OKLAHOMA -- I sent a bank money order on the 15 th. of May, 2007. It was cashed on the 23 of May, 2007. I was told that it wasn't ever sent to them. They said it must be lost in the mail. I went to the bank to stop payment on the money order. After it was stopped, The conformation came that it had been cashed. I called TNetix and they said they had no knowledge of the M.O. I sent $60.00 the 1st. time. I sent $50.00 this time on the
15 of June 2007. My grandson hasen't been able to call home for over thirty days. This is ridiculous!!! This should never have happened!!!
Hopefully this will be resolved shortly. This has cost me 3 trips(60+miles round trip),AT LEAST 6 PHONE CALLS, and headaches!!!If there is some way I could get it out of TNetix hands, I would do it!!!