Enterprise-Rent-a-car Complaint - Horrible service and a rip off!
CEDAR RAPIDS, IOWA -- My car was in the shop for a module problem, so the warranty covers the cost of a rental car. Well, I thought that was an ok deal. So Enterprise picked me up from work, filled out papers and off I went. The car had 1/4 tank of gas, the next morning I went to put more gas in it and the gas cover wouldn't pop open, so back to enterprise I went. They said they had that problem before and then gave me a different car. I was going out of town for the weekend and needed a car with cruise control, so I took it back the next morning and exchanged it for a car with cruise, which cost me $5 a day because my warranty doesn't cover it. Which is ridiculous because MY CAR has cruise. Then when I returned it, the windshield had a small chip in it, and they proceeded to charge me for it. Even though it was there before I took the car, but you couldn't see it because they had just washed the car and the windshield was covered in water beads. Lets see what else they can charge me for when I bring the other car back today. This is ridiculous, I will never rent from Enterprise.