Polaroid Complaint - DVD repair problem - Portable DVD player model PDM-0711
After two years of use, our Polaroid portable DVD player stopped working. Apparently it can no longer receive a charge from the AC adapter. A local electronics repair shop indicated, and customer-service rep from Polaroid confirmed, that there are no parts available to fix the device--the only option is to exchange it for a new one, with Polaroid, for a cost of $95 (for a player priced at $120 new). In other words, no matter how minor the necessary repair, there's nothing we can do except pay most of the cost of a new one. Polaroid has lost one customer for life.