Exquisite Salon And Spa Informative - Too Hot In The Summer And Unprofessional Employees
GERMANTOWN, MARYLAND -- I came to the salon to get my pedicure, manecure, and waxing on June 16 2007 at 5:00 PM. It was 90 degrees outside, but the air conditioning was not turned on. I told my stylist that I suffer from asthma, and can't take the heat, and asked her politely to turn on the air conditioning. Instead of doing that, she made fun of me. She said something to her coworkers in her native language about my asthma, and they all laughed. At least the place owner listened to me, and turned the air on.
It's not the first time when they did not turn on the air conditioning on the hot day. I am their regular customer, and I like the service. Yet, I may have to find an air conditioned salon if the problem continues. I explained them that I can't take heat, and asked them to have the air own at least during my appointment time, but they don't take it seriously.
Also, I think it's very rude for the stylists to speak their native language in front of me. I don't know that language. English is my second language also, but I never spoke my native language in front of the customers who don't understand it. I have been shy to tell it to the stylist directly, but I implied several times.
I would appreciate if the problems above are corrected as soon as possible. I really don't understand the people who keep it to themselves when they have a problem. It's important to speak up, so that the problem can be fixed.