Home Depot Complaint - Don't go there!
FRESNO, CALIFORNIA -- We included Home Depot for one of three bids to construct a sunroom in our backyard. The price they quoted was far and above the bids we got from 2 local contractors. Then the HD rep. said he will give us a deal today only for $9,000 less (down from $45,000!)
We said, well we have two other offers to consider, we are not going to do this today! He said, ok, I will give you one week "but don't tell my boss!"
I almost fell over. I could not believe people still do business this way. I felt I was bargaining on a used car.
The HD rep. looked at us strangely and hemmed and hawed when we asked for references. But told us as part of HIS deal, we would have to be agreeable to put a Home Depot Home Services sign on our front lawn for 30 days.
I am an easy going and polite guy for the most part, and had to keep biting my tongue until this guy finally drove off.
The only good thing, he had a case with a lot of demo stuff on the superiority of the materials he would use. It was interesting, but that's about it.
Needless to say we are going with one of two local contractors who both quoted under $30K and provided numerous references.
Home Depot is a nice to store to shop in now and then, but I would not ask for any help beyond that.
More Reviews on Home Depot: