Microsoft Corporation Complaint - Microsoft Office XP
REDMOND, WASHINGTON -- Category:Computer Software
Microsoft Corporation Microsoft Office XP Standard for students and teachers can only be used in ONE computer
1 Microsoft Way, Redmond , Washington 98052-6399
Redmond Washington 98052-6399
June 6, 2002
To All Software Consumers:Beware!
I purchased Microsoft Office XP Standard for Students and Teachers at a local retail outlet.
This program will not work on more than one computer.
I called Microsoft and was told,
1. This program will only work on one (1) computer.
2. The program I installed would shut down if installed in any of my other computers.
3. If I changed the hard-drive or motherboard on the computer the registration recognized I had to notify them.
4. If I wanted to call Tech Support it would cost me $35.00 per hour to get assistance reinstalling programs I deleted when installing this program. I mention this because as you install the product it recommends existing programs that you could/should delete.
I want to raise a question. Why sell a product that only one computer can use?
The Microsoft XP program is unfair and impractical.
The general public needs to know what a blatant abuse of power this program reflects.
I complained to Microsoft but didn't even get a response.
I have been told this is to prevent PIRACY. That may be true. But, one person using the software on their own computers should not be a problem.
June 11, 2002
Resend Position regarding Microsoft Office XP
Since this was my first introduction to the Microsoft Office programs, I was unaware of the one computer per program policy. For this reason I resend my position about this product. But, I would suggest that Microsoft put this policy in big print since there is already so much to read before installing. I am not a trained computer programmer or operator.
An alternative FREE program is available at www.openoffice.org.
The program is OpenOffice 1.0 and the reviews I've read give it a good rating.