Cole European Dealership, Walnut Creek, CA Complaint - Think twice before you go to Cole European in Walnut Creek, CA
WALNUT CREEK, CALIFORNIA -- Cole European of Walnut Creek, CA off of N Main St is as crooked as they come. I purchased a Jaguar from another dealer 3 weeks prior and I took it to Cole European to have a base line for future maintenance etc.
The car drove like a dream there was absolutely nothing wrong with it I dropped it off with them and go a shuttle to work. That afternoon I came back to a car that was not the same, it had red lights, check engine lights and it sounded like it was missing a muffler, the whole car would shake not the idle purr of the same morning.
Harry the General Manager was very rude from the beginning, he insisted that they had did nothing, the car had been left in their care, but the had did nothing.
These people totally screwed me and there is not a damn thing I can do because they are a big company and I am a little consumer that has no voice.
So, if anybody out there is listening I highly recommend that you mark Cole European off your list of possibilities for service or purchase, the are not honest, and you should not trust anything they say. Better safe than sorry, and I wish I had read an article like this before I took my car there.