America Online Informative - Aol customer service
COLUMBIA, SOUTH CAROLINA -- AOL is totally screwed up. I don't understand why they dont call it India Online cuz that's where their customer service is based out of basically. The account is under my step dads name. Now their telling us that we have to have the the last 4 digits of our way of payment. We now have roadrunner so we get aol for free. We haven't paid for aol in years. And the original way of payment is through a bank that we had 10 years ago. not to mention that the bank is non existant now. And now my family can't use any of the s/n's on the account that we've had for 10 years and that everyone knows us by. So now we can't even cancel the account. i guess they will try to screw us sometime in the future when ever we get rid of roadrunner and then charge us for aol again. But the funny part was when we called aol last night. the guy kept giving us the same answer when we told him the bank account doesn't exist and hasn't for almost 10 years.
"well we have to have the last 4 digits of your method of payment." so then we finally got tired of talking to the made in india talking machine. So then we told the guy that he was welcome to hang up now like 2 or 3 times. So like 10 minutes later the idiot was still on the phone saying we need the last 4 digits of your way of payment. So how are we supposed to get any kind of customer service from a idiot who can't understand perfect darn english. Muchless try to understand his english. Muchless his supervisor who's english was even worse.