Trane Complaint - Two year old air conditioner
GREENSBORO, NORTH CAROLINA -- I moved two years ago into a new town home. This year just after the two year date, my air conditioner made a terrible noise. When I called Williamson & Co. who installed the air conditioner, they sent out a service person. They found the fan motor was in need of replacing. The part was under warranty, but the labor wasn't. I paid $174.00 to get a new fan motor installed into a two year old air conditioner. That seems very unfair to me, and if products aren't built to last longer than two years; are we all buying garbage for products?
Mr. Williamson suggested I visit the Trane website, but so far I haven't found a place to state my claim.