Qwest Complaint - Qwest will steal your money
Do not trust Qwest. They will take your money and proceed to keep it taking it. My wife and I got Qwest DSL with the Direct TV bundle plan, and every bill we have got they have overcharged us! We had the basic Direct TV, yet they kept charging us for over a hundred channels we didn't have. We had the basic DSL, and they kept charging us for the higher packages. Each bill we got for a period of four months was higher and higher.
We called them upon each receiving each bill and they wouldn't even work with us - they kept avoiding the subject and trying to find clever ways to turn are attention elsewhere. After much pressing and waiting, we finally were able to talk to the manager, and we were promised that the overcharges would be dropped and they did apologize for their mistake. YET, bill after bill, more charges occurred for services we weren't even receiving. We kept calling, and kept getting the same shady responses. We had basic direct TV, for $30 a month and DSL for another $30 and the last bill we received was around $300 bucks for one month of service! Last bill was two hundred, and we paid it thinking we would get a credit added to our account. Boy, where we wrong!
We've recently disconnected our services, and my wife and I are thinking about contacting a lawyer as we suspect more bills will arrive charging us for services we don't even have considering how this company works. Taking this to the law shouldn't be a problem since we have all our receipts providing proof and other evidence. Oh yeah, once they even called when we had absolutely no HBO and turned it on while we were on the phone to try to convince us that the HBO was a percentage of our charge! The are scamsters, liars, cheats, and greedy. They will try to take every red cent the can get from you. They treat you like you don't any better and try their damnest to deceive you. Stay away from Qwest! It's not worth it!