Dell Computer Corporation Informative - Dell Finacial Services
DO NOT USE DELL FINACIAL SERVICES
By way of disclousure.
1. I like Dell computers.
2. Businees ethics and timeliness are important to me and my operation.
Deceptive business practices and harrassment and late charges are their game. Here is their game: They don't issue a payment booklet and send billing notices late. I generally recieve them 2-4 days before they are due. Then start reciving harrassing phone calls within 24 hours of late billing with charges. You say use their autowithdrawl, tried 4 times by fax. The form is difficult to get and never processed after numerous calls. I can only be lead to believe that they are primarly interested in makeing money from late charges. They harrasses and want you to immediately wire money with finace charges and call relentless even on weekends. They also have no escallation policy. I have tried many times to get a supervisor and never spoke to one. Why would a reputable company like Dell use such horrible deceptive business for finacial services... I'm on my way to buy a Gateway. CUSTOMER WARNING DO NOT USE FINACIAL SERVICES FROM DELL.