Washington Mutual Complaint - Credit card interest rate going through the roof
My credit interest rate since I obtained this card has gone from the usual 6.9% to get you to purchase the card to 31.99%. How can anyone pay off a debt when the interest rate is that high? I called customer service and asked for a reduction and they stated that it can only be done once a year during your annual review. How do we know when that is? I have had this card for 5 years and NEVER has it been reduced. The interest rate went up 4% in the last month and I have been paying more than the allowed each month with no late fees. No wonder people can't survive today. Can you please do something or let me know what I can do to resolve this issue?