DaimlerChrysler Complaint - Worthless 4.7 Dodge engines
SPRINGFIELD, MISSOURI -- I recently found out that Dodge does not make good on their warranties on the 4.7 engine. I have two 1500 Dodge trucks. One has a Hemi the other a 4.7 engine. The 2004 4.7 engine failed while driving on a local highway. I changed the oil every 2000 miles and had proof. When the dodge dealership inspected the engine they said there was too much sludge in the engine and would not honor the warranty. Very upset I went to pick it up and a salesman approached me. He told me he used to be a service manager for many years and the sludge in my engine was normal and no reason to be void the warranty. He told me to call Daimler Chrysler customer service number and tell them the problem. They concurred that the engine had too much sludge and therefore was not taken care of even though I had proof of oil changes. It was when I began to try and find a replacement that I was told by every wrecking yard that this engine was a joke. The cheapest engine I could find was a burnt engine that was priced at $1300.00. I sent Daimler a letter telling them I was selling my vehicles and making sure eveyone I met knew of their policy not to honor thier warranties. The reply was "oh well" sorry you feel that way but we will not change our mind. If you have a vehicle with a 4.7 you might consider going to a Ford or Chevrolet. For me a Chrysler will never be in my garage or driveway again.
More Reviews on DaimlerChrysler: