Fox Rental Cars Complaint - Poor service

Review by marka on 2007-06-24
SAN JOSE, CALIFORNIA -- This was the worst experience I have ever had with a car rental company. I have conducted business on 4 continents and have never experienced the criminality I experienced with Fox Rental Cars. When I booked my trip to San Jose I was given Fox as part of the air/hotel package, I had never heard of them prior to this but thought that Expedia would not list a sub-standard vendor. I will never use nor recommend Fox again.
Comments:11 Replies - Latest reply on 2007-07-08
Posted by spiderman2 on 2007-06-24:
What happened that was makes them criminal? Details are helpful.
Posted by prcalmb4storm on 2007-06-24:
yeah what did they do leave you on foot?
Posted by Anonymous on 2007-06-24:
And JayD what the he11 did you say?
Posted by ejack053824 on 2007-06-24:
Did they leave a shytty diaper under the seat or something? What was the crime damn it!?
Posted by Anonymous on 2007-06-25:
ejack, why didn't you comment on your oun post on the C.F.?
Posted by D. on 2007-06-25:
What exactly happened that gave you a bad experience?
Posted by ejack053824 on 2007-06-26:
I commented Lid...check it out.
Posted by ejack053824 on 2007-06-26:
I once wiped a booger on the steering wheel of a rental car after returning it.

Course that car got A LOT of air time. The front suspension was screwed when I got done with it.
Posted by D. on 2007-06-26:
I bet you blew a big hole in the driver's seat too.
Posted by ejack053824 on 2007-06-27:
LMAO BASHER!! You guessed right on that Basher. Tuna fish sandwiches, broccoli, and Mr. Pibb did the trick there.
Posted by greatrealtor on 2007-07-08:
Fox Car Rental & Customer Service is the worst I've ever experienced from any car rental company in over 20-yrs. I booked through Expedia & got a rental vehicle in Phoenix. It stunk to high heaven of cigarette smoke. But the worst of my issues is that they billed my credit card for a rental that was paid for through Expedia. I left 3 message with customer service -but they never returned my calls. I am currently disputing this through my CC company, but what a hassle. If you must rent, pay a higher fee and rent through a reputable company. It's worth every extra dime.

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