Radio Shack Informative - Store credit... theft
JACKSON, CALIFORNIA -- In Aug 2006 I received a Radio Shack gift card for my birthday. It had $25 credit on it that was never to have expired. I went shopping at a store in Jackson, CA. The total was about $40. When I went to check out, they told me there was nothing on the card. I bought my items anyway and took the card back to the friends who gave it to me. They checked it at a different store and were told it was good to go.
I then took the card back to the Jackson store and they said it was their mistake and they had fixed it. I went shopping again and bought an antenna that cost $53.62. My roomate used her credit card to pay the difference. As it turned out the pricey antenna did not work better than a set of $10 rabbit ears from Fry's. We returned it. When we returned it they refused to charge back the difference on her card and reissue me a gift card and insteadinsisted that the entire total had to be a "store credit".
Apparently "store credit" at this store only lasted 3 months. We got too busy and made it back about a month too late at which time they insisted that they were not honoring anything.
So,,,,, a lesson here.... gift certificates cannot be made to expire in only 3 months in California but at this store anyway.... once they have YOUR money in THEIR hands there is nothing they will not stoop to doing to keep it there.... including outright theft.
Other foot.... if we walked in their store and took $53.62 of something they were selling and did not pay .... well, jail time anyone?
Side note.... my guess is that whatever they were selling for the $53.62 would not have been worth the price in any event since in the meanwhile we went in and spent about $60 on a camera battery\recharger and that broke.... in less than a year.
I used to love Radio Shack. Now it seems as if everything they have is shoddy and over priced.
It is even more "over priced" when they have stores like this one that appear to specialize in not only selling you cheap crap for high prices but have policies that systematically steal from people by taking their money for absolutely nothing.
To add just a little insult to this experience the supposed "manager" was one of the rudest people I have ever encountered in retail in my life(I a 54) and definitely unsuited to his job.
In short....... after this experince.... I will never in my life spend one more dime in any Radio Shack anywhere.